PRIVACY POLICY

At Farmvest Innovations Private Limited (“Company,” “we,” or “us”), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website. Please take a moment to review it carefully.

1.  Information We Collect

We may collect the following types of personal information when you use our services:

  • Contact Information: Name, phone number, email address.
  • Shipping & Billing Details: Address and related order information.
  • Payment Information: Processed securely via third-party gateways.
  • Account Details: If you register or log in.
  • Browsing Behaviour: Through cookies and analytics tools.

2. How We Use Your Information

Your information helps us serve you better. We use it to:

  • Process, fulfil, and track your orders.
  • Send order confirmations, updates, and promotional offers.
  • Improve our website, services, and customer support.
  • Fulfil legal or regulatory obligations.
  • Detect, prevent, and respond to fraud or security threats.

3. Payment Information

All payments are securely processed through trusted, PCI-DSS compliant third-party payment gateways partners.
We do not store or access your credit/debit card details or any sensitive payment credentials.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Store user preferences.
  • Analyse website traffic and performance.
  • Enhance your browsing experience.

You can manage or disable cookies via your browser settings. However, please note that some features may not function optimally if cookies are disabled.

5. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties.
We may share limited data with:

  • Trusted service providers (e.g., logistic partners, payment processors, etc.) to fulfil orders and services.
  • Government or legal authorities, if required by applicable law or regulation.

6. Data Security

We take data protection seriously and implement robust measures, including:

  • SSL encryption to protect data in transit.
  • Secure servers and hosting environments.
  • Regular audits and access controls.

While we follow industry best practices, no method of transmission or storage is 100% secure. We recommend practicing caution while sharing sensitive data online.

7. Contact Us

If you have any questions, concerns, or requests regarding your data or this policy, feel free to reach out to us:

📧 Email: info@farmvestsattva.com
📞 Phone: +91-9466020297

🕒 Business Hours:  Mon–Sat, 10 AM – 6 PM